Delivery & Returns

Delivery Policy

Delivery of products are via a secure download link sent to you by email immediately following purchase.

Returns Policy

Our aim is to make every single one of our customers happy. We promise we will do our very best to solve any problems as soon as we possibly can.

Our 28-day money-back guarantee
Our 28-day returns guarantee means that if for any reason you are unhappy with your purchase, you can return it to us, no questions asked.  Please contact returns@thefertlemind.net to process a return.

If you are experiencing a technical issue with an product please contact us at support@thefertilemind.net

Incorrect, damaged or defective goods
If your question is about an item which is damaged, defective or incorrect, please email customerservice@thefertilemind.net giving your name and contact telephone number along with details of the problem. One of our team will phone you as soon as possible during working hours (Mon to Fri 9am to 5pm, except bank holidays) to help. Our customer service team are often on duty late at night but we cannot guarantee you will receive a response out of normal business hours.